How we work PDF Print

We understand and know how difficult it can be just to make that ‘phone call to get support.  This is why when you ring us we will ask you about what type of help you are looking for. 

If it is help with practical things such as legal or housing, then we will put you through to one of the advocates if you are living in the boroughs of  Kensington & Chelsea, Westminster and Greenwich.  If you live in any other borough we will aim to find out the details of another agency who could help you. If you would like counselling, support groups or workshops, we will just take some basic information about you. 

It is important for us to find out a bit about you and what is happening, to explain how counselling works and for you to ask us any questions you might have. For this reason we set up an appointment to meet with you at the start before the counselling or support groups begin. We can also talk about at this meeting where would be best for you to go for counselling, as we work at a range of different venues across London.  After this meeting, if you decide you want counselling then your name would be added to the waiting list and when a slot becomes free you will be contacted by a counsellor.

The workshops don’t need an initial meeting, the groupworker would just talk you to have a chat about the topic and if it is what you are looking for.  If you want to come to a workshop ring the West or East London office whichever is convenient for you.

Woman’s Trust services are delivered by professional counsellors and staff through a variety of community, health and family projects. Woman’s Trust provides confidential independent services.

These services were developed to meet the specific needs of women affected by domestic violence being client led and person-centred. 

Woman’s Trust counsellors and group workers aim to provide empathy to all clients regardless of client context and experience. Counsellors and group workers do not set themselves up as “experts” on their clients and aim to work in a client focused and collaborative way at all times.

Through our mental health services Woman’s Trust demonstrates a new approach and way of thinking by providing services combining counselling, self-development and support. Woman’s Trust services are non-judgemental and person centred, providing an external network of support for women.

This is an innovative area of work, there are few services currently providing this support across the community in London. To the best of our knowledge WT continues to be one of the few providing women led, client centred and focussed specialist domestic violence mental health services, available across the community London wide.